Privacy Policy

Sigla Primary Care & Wellness ("we," "our," or "us") is committed to protecting the privacy and security of your personal and health information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website, telehealth platform, and related services.

We may collect the following types of information:

• Personal Information: Name, email address, phone number, date of birth, mailing address, and payment information.
• Health Information: Medical history, current medications, symptoms, lab results, and other health-related data provided during consultations.
• Technical Information: IP address, browser type, device identifiers, and usage data collected through cookies and similar technologies.

• To provide and manage your telehealth consultations and treatment plans
• To process prescriptions through our partnered U.S. compounding pharmacies
• To communicate with you regarding your care, appointments, and account
• To process payments and maintain billing records
• To comply with legal and regulatory obligations
• To improve our services and user experience

As a healthcare provider, Sigla Primary Care & Wellness complies with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is handled in accordance with HIPAA Privacy and Security Rules. We maintain administrative, technical, and physical safeguards to protect your health information.

We do not sell your personal information. We may share your information only in the following circumstances:

• With licensed pharmacies to fulfill your prescriptions
• With healthcare providers involved in your care
• With payment processors to complete transactions
• When required by law, regulation, or legal process
• With your explicit consent

We implement industry-standard security measures including encryption, secure data storage, and access controls to protect your information. Our telehealth platform uses end-to-end encryption for all consultations and communications.

• Access and obtain a copy of your health records
• Request corrections to your personal or health information
• Request restrictions on certain uses of your information
• Receive an accounting of disclosures of your health information
• Opt out of marketing communications at any time

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact our privacy team through our Contact page.